Report Essay Example | Topics and Well Written Essays - 500 words - 2

Report - Essay Example A couple of mails recently received from the customers read that they are highly unsatisfied with our contact services. Some of them have complained in very harsh words that their calls were not picked. The problem is reported to have persisted 24 hours and they were never replied. Due to the malfunction of the helpline, many customers have incurred exaggerated telephone bills. Some of them have even personally visited the office and complained about the same quite rudely. This has upset the whole administration. â€Å"big screen† mobiles and many have related it to the unusual design of the sets. One of the customers has mentioned that all purchasers of this particular model have found same deficiency in the performance of this mobile. He wants the company to return his money in place of the mobile. prolonged use of mobiles that has exposed their ears to microwave radiations. Customers who have experienced headache after prolonged usage of the mobiles asked for modification in the design of the mobiles that would reduce ears’ exposure to microwave radiations. maintain the company’s reputation. Instant replacement of helpline with an efficient system is advised. Customers have strongly recommended that the company should seriously think over the development of a 24 hour live chat system in which customers can address their issues without having to make expensive calls to the administration. design of the mobile does not allow the use of suitable battery. It is strongly recommended to reconsider the design of the mobile to eliminate this issue. The director is advised to forward his immediate response to the customers’ queries about the mobile return and payback, since the mobiles were initially issued without a payback guarantee. The above mentioned issues have had considerable adverse effects on the affection of the customers with our

Corruption in corporate America Essay Example | Topics and Well Written Essays - 500 words

Corruption in corporate America - Essay Example This kind of immoral behavior put my friend in a moral dilemma. He wanted to keep his job and was aiming for a promotion. Nonetheless, he felt uncomfortable with the price which is having an unfair advantage as compared to his colleagues. He did not really relish the idea that he got a higher ranking because of the unpaid money that he lent his superior. Whether my friend would or would not give in to his department head’s request, this experience may mar the rest of his career. In a macro level, favors in exchange for advancement in the workplace create a vicious cycle of unethical professional conduct. â€Å"If a company engages or tolerates corrupt practice, it will soon be widely known, both internally and externally† (United Nations, 2011). If left unchecked, a number of individuals in position may be in power without the required characteristics. Overall, this leads to ineffective organizations. In this particular issue, borrowing money among employees of unequal ranks should be greatly discouraged. Policies should be implemented to promote respect, loyalty, and honesty in businesses, companies, and other institutions. These values should be upheld specially in revered organizations such as the academe. As individuals who hone the hope of the future generations, ethical principles must be significantly observed. â€Å"Ousted Egyptian President’s Sons Face Corruption Charges†, this is currently one of the headlines in international news (Hendawi, 2012). According to the report, along with Hosni Mubarak, his sons are facing accusations on corruption and killing protesters. Apparently, they were not transparent as to their financial statements. Specifically, they did not declare their 80 % share in Al Watany Bank of Egypt to surreptitiously utilize it in their personal financial motives. In addition to this, it was recounted that there are also other kinds of corruption that the Mubaraks have been busy with. Clearly, this kind of social concern

Daoism: The Opposite Of Confucianism

Daoism: The Opposite Of Confucianism Daoism is the reverse and opposite with Confucianism. Actually Diaosim is a religion in which people separate himself from World, Society and live himself in the very small community in a very simple way. Followers never attachà © themselves in any political affairs. These people keep just away from worldly issues .These people follows the Doctrine of Wei-Wei in which they know what to do and how to act. In Confucisum the people believe in peace and harmony buy by doing it they are supposed to involve in the political affairs and become nonviolent person. Daoism is a disciplined organized and systematic religious tradition that has been continuously developing and transforming itself through across Korea , Japan and China for some 2000 years. Now a days it has spread across globe among its followers which includes whole range of ethinicities and cultural backgrounds.Daoism is not having any founder like Buddha, Jesus nor having any key message like gospel or four noble truths.Rather Daoism is having a history of continuous self improvement , self invention. Daoism can be divided in 4 periods:- Proto Daoism Classical Daoism Modern Daoism Contemporary Daoism Daoism is having three core values as:- Simplicity Compassion Humility Above are obtained only by constantly practicing the state of No Mind or Wuji or Emptyness during mediation. The more a person practices Wuji or No Mind. The more of these virtues satisfy themselves of their own accord. The term No-Mind does not mean to be without a mind or to be absent mined. The term no Mind originates from Taoist background and was used by Buddhist. Chan had translated it as no deliberate mind of ones own or no mind of ones own and in a Buddhist Context as the non being of mind. The term No-Mind is never meant nor intended to leave us with the impression that no-mind is never meant nor intended to leave us with the impression that no-mind is against direct inution or awakening to something transdecent. A more pithy meaning for no-mind is no discriminating mind. Such a no discriminating mind is the same as True-Mind. In fact the treatise says : Treatise. says as Indeed , no-mind is nothing other than true mind. Further on the treatise says What is called no-mind is nothing other than a mind free from deluded thought. Answer-2 Buddhism was beginned in India in the 6th century B.C. with the birth of Siddhartha Gautam. In the start when siddharta was born, a sage predicted that he would become a great holy man and teacher. Buddha four noble truths are:- Desire is destroyable Existence is unhappiness Unhappiness is caused by self-fish desire or craving Buddhist observes the Ten Percepts as:- No Killing, Stealing, Lying, Unchaste Acts, Intoxicants ,Gossip, Covetousness, Anger, Idle Pride or Insulting the Buddha or his teachings. No mind or No Thought is delusion free state the supreme enlightment. Only by achievement supreme enhightelement by eliminating even the tiniest from Alayavijna , does not attains no mind and it is when one becomes as Buddha. Sentient being ranging from micro organism at the 7th level of sainthood lives inside the realm of the conscious. Bodhitsav which is above that level and who have attained universal enlightment live in the world of the unconscious. What is No Mind? Let understand in this way -Use Mirror as an analogy because mirror is used in Buddhism in explaining Fundamental Mind, Fundamental Nature, and Original Face. Think delusions as dust, no mind as natural state of mirror. Here that mirror which is spotless is Buddha Nature, Fundamental Nature, and Original Face. No mind can also be described in the term of non extinguishing, non producing. Nonextigush is the phase and state of great ray light of wisdom and non producing is the state without trace of dilusion. Nonproducing is non extinguish is the light and tranquil. If you dust off the mirror, you have this natural state. Answer-3 Hui Neng was a influential figure in the Budhhist History. Neng is the famous sixth patriarch of the mediation tradition or chan , In Japaneese it is called as Zen. According to Hui-Neng :- Inborn mind and Active Mind both are same. Clean Mirror and Dusty Mirror both are same. There is no mind, Mind is not a substance. Since there is no mind as substance, there is nothing to get dirty. Hue Neng refers the metaphor of mind as sun surrounded and covered by clouds. Someone just needs to only clear away the clouds to discover the mind shine brightly. Nonproducing is non extinguish is the light and tranquil. If you dust off the Quanzhen ( Full Perfection) school which was a monastic sect that originated in the 12th Century. It Quanzhen sect indicates blatant Chan effect from its view and code of regulations meditation techniques and layout of its monastic compounds. Wang Chongyang the founder of school along with his insistence and cryptic teaching style on diligent practice for all times, it could even be one of the Huineng disciples. Hui Neng followed method as There is no Bodhi Tree and no stand of mirror bright. Since all is void, where can the dust alight? Hui Neng method refers as roughly, with realization that everything is void.It reduces the realization that there is nothing in the way of enlightment so nothing that needs to be done away with or got through we dont do something to attain unimpeded expression of themselves, while we do nothing. By doing nothing, it means that we stop doing what it was we did before that stopped self realization.

All My Sons :: All My Sons by Arthur Miller

1. In the play â€Å"All My Sons,† by Arthur Miller, the word ‘father’ means the personification of goodness and infallibility to Chris Keller. There was a strong relationship between Chris and his father, Joe. Everything Joe had done in his life was for Chris. His entire factory was intended for Chris once he retired. 2. Throughout the play, there was question of Joe’s innocence in the death of twenty-one pilots, who were flying planes that had parts from Joe’s factory. Chris strongly believed that his father played no part in those deaths and that the blame lay solely on Joe’s partner, Herbert Deever. At the end of the play, Chris’ realization that his father was guilty brings about anger and then remorse, when Joe commits suicide due to his guilty conscience. Joe has done everything in his life for his sons. 3. Once his elder son Larry died in the war, Joe devoted his life to his younger son Chris. â€Å"KELLER. †¦Because what the hell did I work for? That’s only for you, Chris, the whole shootin’-match is for you.† Many businesses are handed down from generation to generation. Joe felt his role in life was to build a business that his son could take over once he got too old to run it. His love and hope for Chris blinded Joe’s ability to make a thoughtful and rational decision regarding faulty parts from his factory. This resulted in the death of the pilots’. Joe completely disregarded the lives that his parts would be affecting because all he cared about was his son. The love that Joe displayed to his son was returned in the love and respect that Chris had for his father. â€Å"GEORGE. †¦But you know him. You know in your heart Joe did it. CHRIS. Lower your voice or I’ll throw you out of here.† George Deever’s confrontati on with Chris about his father’s guilt demonstrated Chris’ belief that his father was not guilty of any crime. He refused to believe that his father played a role in shipping the defective parts to the government. This only reinforced the idea that there was a strong father son bond between Joe and Chris. 4. The moral values that were instilled in Chris blocked him from believing that his father was capable of anything else but good. These values prove to be the eventual down fall of Joe.

Last three paragraphs of “The Great Gatsby” Essay

This passage is the last three paragraphs of the story. The passage is Nick’s thoughts on Gatsby and the future. This passage ends the story and concludes Nick’s narrative. It happens while Nick is going home to Minnesota in a train. It illustrates the main theme of the un-attainability of the American Dream. In the first sentence of the passage, Fitzgerald uses the word â€Å"brooding† to show the mood of Nick, the narrator. Brooding gives an impression of deep, dark thinking. Next, he talks about the green light at the end of Daisy’s dock, a symbol that pervades the writing throughout the work. It symbolizes Gatsby’s hopes and dreams for the future. Fitzgerald uses the word â€Å"wonder† to show Gatsby’s excitement for his future with Daisy. Fitzgerald also uses the word â€Å"obscurity† to describe the land west of New York. This gives the tone a careless tone because Nick doesn’t explain what he really means. Nick also proceeds to call the Midwest â€Å"the dark fields of the republic.† In the second paragraph, Fitzgerald mentions the green light again, calling it â€Å"the orgastic future.† This description shows the expectations everyone has for future, but only a few people attain it. The diction of the second paragraph adds to the tone of the passage, showing the un-attainability of the American Dream. The last paragraph is only one sentence and is also the last sentence in the book. Fitzgerald uses this sentence to show that the â€Å"current† is flowing towards the East, and hence corruption. He uses the word â€Å"ceaselessly† to describe the movement of time into the past. Nick’s physical movement west is also his movement into the past and traditional values. Fitzgerald’s word choice affects the mood of the passage in many ways. In the first paragraph, Nick sounds bitter about the un-attainability of Gatsby’s dream. He says that it was â€Å"so close that he could hardly fail to grasp it.† This sounds bitter and resentful. Nick then goes on to talk about how the dream that Gatsby strove for was fake and an illusion. He says that what he was really looking for was in the vast Midwest. In the second paragraph he becomes sentimental and dreamy, using ellipses to show how he keeps stretching for the American dream, which is just ahead of him. Nick turns even more sentimental in the third paragraph, saying that he is moving into  the past and embracing traditional values in spite of the overwhelming corruption. The Great Gatsby is dedicated to the theme of the decay and the unattainability of the American dream and the last three paragraphs of the book fully illustrate that theme.

The Airline Industry Pre and Post 9/11

Analyze the attractiveness of the airline industry pre 9/1 1 . How attractive was the industry before 9/11? Was it profitable? Was there growth? Was there strong competition or not? If so, in what sectors? PESTEL Analysis of the Airline Industry Pre 9/1 1 Political Government support for national carriers Oohnson, Gerry. 2011, pg51) Security Controls Oohnson, Gerry. 2011, pg51) Investment support Restrictions on migration Oohnson, Gerry. 2011, pg51) Deregulations (try to cut down airfare prices) Economic National growth rates Oohnson, Gerry. 2011, pg51)Fuel prices Oohnson, Gerry. 2011, pg51) High costs associated with the Full Service Carrier business model of markets Increasing world trade and investment Social Rise in travel by elderly Student international study exchanges Changing life styles Increase in the number of educated people Globalization Technological Fuel-efficient engines and airframes Security check technologies Teleconferencing for business Consolidation Alternative fuels Environmental Air pollution controls Noise pollution controls Energy consumption controls Land for growing airports Legal Employee work hoursLiberalization Restrictions on mergers Preferential airport rights for some carriers Porter's five forces analysis for pre 9/1 1 Threat of Entry High regulations Capital intensive Requires high level of experience and knowledge It has a high barrier entry Monopoly in some cities' airports The Threat of Substitutes Busses, ships, rail industry In Europe, Russia rail is the preferred transportation mode In US rail and road are the mode of transportation for goods Prices are regularly low comparing to airfares in Europe for within Europe and Russia Ships are being used or transportation of goods in bulk to continents But for individual transportation for long distances mostly airlines are preferred. The Power of Buyers Almost 50% increase within a decade, due to increase in the number of retirees. Also rise in the world GDP. Increasing numbe r of airline companies gives more choice to select from to the buyers. Customer loyalty highly depended on airfares. Price sensitive. So bargaining power of the buyer is high. Technological innovations give advantages to business travelers (skype, conference calls†¦ etc) The Power of Suppliers Pilot's unions, â€Å"there is no good alternative to a well-trained pilot in the cockpit†.The supply is mainly being done by Boeing and Airbus, Aramco, Gazprom All of the suppliers have high power. (Fuel, maintenance, labor). Competitive Rivalry Low margin cost (1-2% net profit) Increase in the number of airlines High costs High exit barrier As per the case study â€Å"analysts were predicting that the US airline industry world lose some $. 5bn because of the slowing economy combined with a large decline in business travel. † So the decrease and losses were already happening, due to echnological, mismanagement and economic reasons. 9/1 1 may have given good reasons for mist akes. 2 Analyze the attractiveness post The decrease hit the bottom with the terrorist attacks. People preferred other ways to travel.PESTEL Analysis of the Airline Industry Post 9/1 1 Government support for national carriers (bailout money $4bn) Tax break for the next five years (national carriers) Security Controls increased (3 hours early check in) Lay offs Cost increase due to security increase Supplier's suppliers were affected Probable increase in the demand for metal detectors and security items Increase in he insurance cost Increase in the airfare but after 2007 airlines are raising against each other, prices are going down Fear against flights No trust to security Choice towards road, rail, or teleconferencing. Need for advanced security check, secure stronger technologies including navigational equipment. Teleconferencing for business Stronger rules over employees Tighter regulations Increase in the consumer rights and protection* 3. How might airlines better plan for disr uptive events such as 9/11?They could nave done scenario planning and train the employees according to the worst case scenario. Shell was the only company during the crisis which survived because they had the scenario before and when they started to feel the crisis they reacted before it reached at the door. Airline industry can do the same thing, and train their employees. Government can do trainings at the school or public places for worst case scenarios. Airplane suppliers can produce safer doors for the cockpit. And security companies should not Just hire normal people they should have people from the army or police departments at the airports who are well trained.http://dollarsandsense.org/archives/2002/0502ward.htmlhttp://www.citethisforme.com/topic-ideas/business-marketing/Qantas%20management-9357129